Refund policy
Return & Refund Policy
Beyond Measure Apparel Co.
Thank you for shopping with Beyond Measure Apparel Co.! We are a small, family-owned business, and we take pride in creating quality apparel and personalized products for our customers.
We want you to love your purchase! Please review our return and refund policy before placing an order.
Made-to-Order Products
Many of our products are made to order, including graphic T-shirts, sweatshirts, hoodies, and other apparel.
Because these items are produced specifically for your order, we do not accept returns or exchanges for incorrect sizes, color selections, changes of mind, or buyer's remorse.
Please review our product descriptions, sizing information, and color options carefully before completing your purchase.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, we will work with you to make it right.
Please contact us within 7 days of delivery and include:
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Your order number
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A description of the issue
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Clear photographs showing the problem
If we confirm a mistake on our part or a product defect, we will offer a replacement or refund at no additional cost to you.
Personalized & Custom Products
All personalized, custom-made, laser-engraved, and laser-cut products are final sale unless they arrive damaged, defective, or incorrect due to an error on our part.
Please double-check all names, dates, spelling, and personalization details before submitting your order.
Cancellations
Because we begin processing orders quickly, cancellation requests must be submitted within 2 hours of placing an order.
We cannot guarantee cancellations once production has started.
Refunds
Approved refunds will be issued to the original payment method.
Please allow 5–10 business days after your refund is processed for the funds to appear in your account, depending on your financial institution.
Shipping Issues
If your package arrives damaged, please contact us within 7 days of delivery and provide photographs of the packaging and affected items.
If your package is lost or has not arrived, please contact us so we can investigate the shipment with the carrier.
Product Colors & Sizing
We make every effort to accurately display product colors and designs. However, colors may vary slightly due to screen settings, garment materials, and printing processes.
Minor color variations are not considered defects.
Please refer to the sizing information provided in each listing. We cannot accept returns for sizing errors when the item matches the size ordered.
Contact Us
For questions regarding your order, returns, or refunds, please contact us through the contact form on our website.
Beyond Measure Apparel Co.
We appreciate your support of our small business and thank you for shopping with us!